How to Change Age Verification Document Type

Below are step by step instructions on how to update your age verification document using the web. 

Web

      1. Navigate to https://zortssports.com and log into your account.

     2. Click on your name at the top right corner and select 'Your Account'

      3. Select 'Zorts Cards', click 'Actions' under the card you'd like to update, then select 'Update ID Document'

      

      4. Click the age verification type drop-down menu

      5. Select the desired age verification type

      6. Click "Click to upload"

      7. Upload your photo of the new document.

            a. The document should be a clear photo or scan. It should be a full photo of the entire document from corner to corner, taken in a well lit area. This document must be clearly legible, or it will be rejected for correction by the purchaser. 

      8. Select the necessary processing speed for your card to be reviewed.

            a. Click "Update"

• Related Articles

• How To Change Your Account Password

  Below are the step-by-step instructions on how to change an account password. If you have forgotten your password, please select the "Forgot Password?" option below the login to reset it. Zorts customer support cannot reset passwords for you. To ...

• How To Change Your User ID/Email Address/Phone Number/Name

  Below are the step-by-step instructions on how to change an account User ID 1. After logging into your account at https://zortssports.com, select your name from the top right corner of the screen. 2. Click 'Your Account' from the dropdown that ...

• How to Fix a Zorts Card When It's 'Incomplete'

  Below are step-by-step instruction on how to fix your player card after it has been reviewed and rejected. Website 1. After logging into your account at https://zortssports.com, select your name in the upper right hand corner 2. Click on 'Your ...